Privacy
Policy
1. Introduction
Your privacy is critically important to us. At ZenCool, we are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the operation of our services.
2. Information We Collect
We only collect information about you if we have a reason to do so—for example, to provide our appliance repair services, to communicate with you regarding your booking, or to make our Services better. This includes your name, phone number, and service address.
3. How We Use Information
We use information about you to dispatch our technicians efficiently, provide accurate pricing estimates, and ensure a high-quality service experience. We do not sell your personal information to third parties.
4. Data Retention
We store personal information for only as long as we have a reason to keep it, primarily to honor our 30-day to 90-day service warranties.